Who Is Responsible for Blocked Drains — You or the Council?
A blocked drain outside your house could be yours or the water company's to fix. Since it depends on location, here's how to tell.
Blocked sink, shower, toilet, or external drain? We clear blockages quickly across Norwich and Norfolk. Most jobs are sorted the same day, with minimal disruption to your home.
We deal with all types of drain blockages across Norwich city and the surrounding area. That might be a kitchen sink draining slowly, or an external drain that's fully blocked. Either way, we carry the equipment to diagnose and clear it properly.
We don't use chemicals that damage your pipes. We clear the blockage properly instead. If the problem keeps coming back, we'll find the root cause.
Simple blockages, like a sink or shower drain, are usually cleared quickly. For example, these cost less than complex or external drain blockages. We give you a fixed price before we start. Contact us and describe the problem for an accurate estimate.
In most cases, yes. We aim to attend blocked drain jobs the same day across Norwich and the surrounding area. This is subject to availability, so email us with your postcode and we'll confirm.
For blockages inside the property boundary, meaning your own pipes, responsibility usually falls on the homeowner or tenant. While external drains and sewers serve multiple properties, they're typically the responsibility of Anglian Water instead. If you're a tenant, check with your landlord first.
Common causes include fat, oil, and grease build-up in kitchen drains. Hair and soap scum often block shower and bath drains. Wet wipes or sanitary products block toilets, while debris blocks external drains. Tree roots can also cause blockages in older drain runs.
For persistent or hard-to-locate blockages, we can arrange a CCTV drain survey. This finds the exact cause and location. Ask us if you think this is needed for your job.
A blocked drain outside your house could be yours or the water company's to fix. Since it depends on location, here's how to tell.
Blocked drains have a few common causes: fat, wet wipes, tree roots, or something more serious. Since prevention is simple, here's how to avoid them.
Most blocked drains don't need digging up. Since rodding, jetting, and CCTV surveys clear them, your garden stays untouched.
Get in touch now — we aim to attend the same day in most cases across Norwich and Norfolk.